Online Custom Duty Payment [Ultimate Guide]

By | February 25, 2021
Online Custom Duty Payment

If you are facing any issue to pay online custom duty payment.

Don’t worry about that!

Here I provided the complete procedure to pay custom duty payment.

I will also suggest how you can solve the errors coming during online duty payment.

Hello, friends welcome to “” Here in this article I explained how to pay customs duty online by using the Ice:Gate e-payment gateway.

Online Custom duty payment through the ice gate e payment gateway is very simple like buying anything online from Flipkart or Amazon.

A few years back there is 3 options available for Customs duty payment.

  • Cash.
  • D.D.
  • Online.

At this time there is only one option available for customs duty payment. 

It’s Online Payment, Through Ice:Gate e-Payment gateway.

Here I guide you on how to use all options available on the e-payment gateway.


  • Unpaid Challans
  • Incomplete Transactions
  • Print Transaction Receipt
  • Today Transaction
  • Transaction Report

Before that, you need to understand which banks are eligible for online custom duty payment.

Custom Duty Payment Bank List.

Custom Duty Payment Bank List.

All banks are not eligible for online customs duty payment, Government-authorized only nationalized banks to pay customs duty.

Here below the list of an authorized bank for customs duty Payment. You can pay customs duty only by using these banks’ net banking.

1State Bank of India
2Punjab National Bank
3Bank of India
4Indian Bank
5UCO Bank
6United Bank of India
7Union Bank of India
8Bank of Maharashtra
9Corporation Bank
10IDBI Bank
11Bank of Baroda
12Canara Bank
13Indian Overseas Bank
14Central Bank of India
15Vijaya Bank
16Syndicate Bank
17Andhra Bank
18Dena Bank

Customs may add or remove banks on the list in the future.

When Indian customs do any changes in these lists. I will update all changes from time to time.

If you have an account with any of the above-said banks, then you can continue with the customs duty payment process.

Online Custom Duty Payment

How To Pay Customs Duty Online?

Paying custom duty online is an easy process, You just need to follow the below steps one by one.

First, you need to visit

Then you need to fill all option to log in to e-payment gateway.

Online Custom Duty Payment Procedure Step 1

Step 1: Select Document Type 

  • BD – Baggage Declaration.
  • BE – Bill of Entry.
  • MBE – Manual Bill Of Entry.
  • SB – Shipping Bill.

Step 2: Type your IEC Code.

Step 3: Select your Location Code.

Step 4: Fill the CAPTCHA.

Step 5: Click on Submit Button.

After Clicking Submit Button you will be redirected to the new page.

Here you can see some options on the left side.

Online Custom Duty Payment Procedure Step 2

You can see your pending duty payment on the unpaid challan section.

Unpaid Challan

Step 6: Click on the checkbox to select the Challans and click on the ‘pay’ button to proceed with the payment.

Online Custom Duty Payment Procedure Step 3

It will redirected to another fresh page, here on this page you can see selected challan for confirmation.

Online Custom Duty Payment Procedure Step 4

Step 7: Click on the “Confirm” button it will be redirected to the next page to select the bank.

Online Custom Duty Payment Procedure Step 5

Step 8: Select your bank from the list of banks.

After selecting Bank you will be redirected to Bank’s payment Portal for Payment.

After completing the transaction on the bank portal, it will automatically redirect to the ICE-Gate transaction status page.

On this page you can see the the status of payment.

Now you successfully completed online customs duty payment procedure.

How To Verify Custom Duty Payment Online.

Some time due to technical issue your payment not reflect on Ice:gate.

So, you need to verify your duty payment by log in to e-payment gateway.

After log in on left side you can see “Incomplete Transaction” option.

“Incomplete Transactions”

Here you can see the list of an incomplete transaction.

Incomplete Transactions step 1

Click on the verify link to complete the transaction.

Please enter bank transaction No.

Incomplete Transactions step 2

Then click on verify button

After ‘verifying’ the transaction, Bank will send the response for the transaction to Ice-Gate.

Incomplete Transactions step 3
Incomplete Transactions step 3

In case of incomplete or failed transactions, the Challans will be moved to an unpaid Challan list on verification from the bank.

When the transaction was successful, the information would be passed on to ICES.

Reason for Incomplete transactions:-

  • The user paid the duty in the bank portal, but ICE-Gate did not Receive a complete response from the bank.
  • If you clicked on the payment option and it’s redirected to the bank page, but due to some technical issue you are unable to complete the transaction and closed the browser.
  • Connection failure during the transaction process.

How To Get Custom Duty Payment Challan.

After 20 to 30 minutes of successful duty payment, you can easily download the customs duty challan from the e-payment portal.

To download challan you need to use the print transaction receipt option available on the e-payment gateway portal.

Print Transaction Receipt

This option is for Printing transaction reports/challans.

Print Customs Duty Receipt

By selecting Start Date and End date you can get the list of paid Challan for print.

From the list you can download or view which challan you want.

There in 2 more option available on portal “Today transaction” and “Transaction report”

Today Transaction

This option is for monitoring today’s transaction.

Customs Duty Transaction Details

By clicking on ‘Today Transaction’ you can get the details of the same day transaction report.

Transaction Report

This option will help you to get port wise transaction reports.

Customs Duty Transaction Details

1: Select the Location code.

2: Choose the Start date & End date

3: Click on ‘Get Report’

It will show you the complete transaction report for the selected period and selected port.

I hope now ready to pay online customs duty using the Ice:Gate e-payment gateway. Comment below if anyone has any suggestions or queries regarding Online custom duty payment.

5 thoughts on “Online Custom Duty Payment [Ultimate Guide]

  1. Ajit Mungi

    Very helpful info. I have done this few days before. But when the parcel comes through post, what is the process? Should I wait for customs call or forign post office call? Or appoint clearing agent.

    1. Admin (IndianCustoms.Info) Post author

      You need to appoint a Customs Clearing agent (CHA) for smooth clearance.


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.