Online Custom Duty Payment [Ultimate Guide]

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If you are facing any issues paying online custom duty payment.

Don’t worry about that!

Here I provided the complete procedure to pay customs duty payment. I also Explained how to verify custom duty payments online.

Hello, friends welcome to “” Here in this article I explained how to pay customs duty online by using the Ice:Gate e-payment gateway.

Online Custom duty payment through the ice gate e payment gateway is very simple like buying anything online from Flipkart or Amazon.

A few years back there were 3 options available for Customs duty payment.

  • Cash.
  • D.D.
  • Online.

At this time there is only one option available for customs duty payment. 

It’s Online Payment, Through Ice:Gate e-Payment gateway.

Here I guide you on how to use all options available on the e-payment gateway.


  • Unpaid Challans
  • Incomplete Transactions
  • Print Transaction Receipt
  • Today Transaction
  • Transaction Report

Before that, you need to understand which banks are eligible for online custom duty payment.

Also read:- Best Import Documentation Course [Basics To Advance]

Custom Duty Payment Bank List.

Custom Duty Payment Bank List.

All banks are not eligible for online customs duty payment, Government-authorized only nationalized banks pay customs duty.

Here below is the list of authorized banks for customs duty Payments. You can pay customs duty only by using these banks’ net banking.

Custom Duty Payment Bank List

1State Bank of India
2Punjab National Bank
3Bank of India
4Indian Bank
5UCO Bank
6IDBI Bank
7Union Bank of India
8Bank of Maharashtra
9Canara Bank
10Indian Overseas Bank
11Central Bank of India

After the merger of PSU banks, only 11 banks were left for customs duty payment.

If you have an account with any of the above-said banks, then you can continue with the customs duty payment process.

Online Custom Duty Payment

How To Pay Customs Duty Online?

Paying custom duty online is an easy process, You just need to follow the below steps one by one.

First, you need to visit

Then you need to fill in all options to log in to the e-payment gateway.

Online Custom Duty Payment Procedure Step 1

Step 1: Select Document Type 

  • BD – Baggage Declaration.
  • BE – Bill of Entry.
  • MBE – Manual Bill Of Entry.
  • SB – Shipping Bill.

Step 2: Type your IEC Code.

Step 3: Select your Location Code.

Step 4: Fill in the CAPTCHA.

Step 5: Click on the Submit Button.

After Clicking Submit Button you will be redirected to the new page.

Here you can see some options on the left side.

Online Custom Duty Payment Procedure Step 2

You can see your pending duty payment in the unpaid challan section.

Unpaid Challan

Step 6: Click on the checkbox to select the Challans and click on the ‘pay’ button to proceed with the payment.

Online Custom Duty Payment Procedure Step 3

It will be redirected to another fresh page, here on this page you can see the selected challan for confirmation.

Online Custom Duty Payment Procedure Step 4

Step 7: Click on the “Confirm” button it will be redirected to the next page to select the bank.

Online Custom Duty Payment Procedure Step 5

Step 8: Select your bank from the list of banks.

After selecting Bank you will be redirected to Bank’s payment Portal for Payment.

After completing the transaction on the bank portal, it will automatically redirect to the ICE-Gate transaction status page.

On this page, you can see the status of the payment.

Now you completed the online customs duty payment procedure.

How To Verify Custom Duty Payment Online.

Sometimes due to technical issues, your payment does not reflect on Ice:Gate.

So, you need to verify your duty payment by logging in to the e-payment gateway.

After logging in on the left side, you can see the “Incomplete Transaction” option.

“Incomplete Transactions”

Here you can see the list of incomplete transactions.

Incomplete Transactions step 1

Click on the verify link to complete the transaction.

Please enter bank transaction No.

Incomplete Transactions step 2

Then click on the verify button

After ‘verifying’ the transaction, the Bank will send the response for the transaction to Ice-Gate.

Incomplete Transactions step 3
Incomplete Transactions step 3

In case of incomplete or failed transactions, the Challans will be moved to an unpaid Challan list on verification from the bank.

When the transaction was successful, the information would be passed on to ICES.

Reason for Incomplete transactions:-

  • The user paid the duty in the bank portal, but ICE-Gate did not Receive a complete response from the bank.
  • If you click on the payment option and it’s redirected to the bank page, but due to some technical issue you are unable to complete the transaction and close the browser.
  • Connection failure during the transaction process.

How To Get Custom Duty Payment Challan.

After 20 to 30 minutes of successful duty payment, you can easily download the customs duty challan from the e-payment portal.

To download challan you need to use the print transaction receipt option available on the e-payment gateway portal.

Print Transaction Receipt

This option is for Printing transaction reports/challans.

Print Customs Duty Receipt

By selecting Start Date and End date you can get the list of paid Challan for print.

From the list, you can download or view which challan you want.

There are 2 more options available on the portal “Today transaction” and “Transaction report”

Today Transaction

This option is for monitoring today’s transactions.

Customs Duty Transaction Details

By clicking on ‘Today Transaction’ you can get the details of the same-day transaction report.

Transaction Report

This option will help you to get port-wise transaction reports.

Customs Duty Transaction Details

1: Select the Location code.

2: Choose the Start date & End date

3: Click on ‘Get Report’

It will show you the complete transaction report for the selected period and selected port.

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13 Responses

  1. Free Samples says:

    Grate guide

    Very Helpful…

  2. Ajit Mungi says:

    Very helpful info. I have done this few days before. But when the parcel comes through post, what is the process? Should I wait for customs call or forign post office call? Or appoint clearing agent.

  3. aryan says:

    hello kya aap ka import ka online course available hai ?

  4. Hey.. I have read your blog its very attractive and impressive. Nice information. It helped me alot. this blog information is awesome,thanks for sharing this.

  5. junaidh says:

    how to calculate customs duty

  6. Alexis says:

    What is the procedure to receive a parcel from Belgium to Thoothukudi in india? Tell me the process of paying customs duty? And how to identify the parcel has is genuine or not? Can you do help me to clear the package?

  7. Rohan roy says:

    you always rock, you are my favourite strategist in the online community.
    thanks for everything you have given this article .

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